Responsible Gambling at AllySpin Casino: Tools, Resources and Support

At AllySpin Casino, gambling is meant to be a form of entertainment, nothing more. We take our duty of care seriously and provide every registered player with a practical set of tools to help them stay in control of their activity. This page covers everything available to you: account-level limits, self-exclusion options, warning signs to watch for, and specialist support organisations available to players in France and internationally.

Access to AllySpin is strictly limited to persons aged 18 or over. Age is verified during the KYC process that precedes every first withdrawal. If you believe your gambling is becoming a problem, or if you are playing to recover losses rather than for enjoyment, we encourage you to use the tools below or to contact a support organisation directly.

All responsible gambling tools are accessible directly from your account settings, without having to contact support first. We recommend setting your preferred limits at the time of registration, before any patterns of play are established. Reducing a limit takes effect immediately; increasing a limit is subject to a 7-day cooling-off period to give you time to reconsider.

Problem gambling rarely announces itself clearly. It tends to develop gradually, often without the person affected being fully aware of the change. The following warning signs are worth monitoring in yourself or someone close to you:

• Gambling with money set aside for essential expenses such as rent, bills or food
• Increasing stakes regularly in order to feel the same level of excitement
• Chasing losses, meaning continuing to play specifically to win back money already lost
• Concealing the amount of time or money spent gambling from friends or family
• Feeling irritable, anxious or low when unable to gamble
• Neglecting work, family or social responsibilities because of gambling
• Borrowing money or selling possessions to fund gambling activity
• Trying and failing to reduce or stop gambling on your own

If several of these apply to you, it is important to act sooner rather than later. The tools available on your AllySpin account are a good starting point, and the organisations listed below can provide confidential, professional support at no cost.

Several specialist organisations offer free, confidential support for people affected by problem gambling, as well as for their families and friends. The services below are available to players in France and internationally.

Calls to the Joueurs Info Service number (09 74 75 13 13) are not surtaxed from a landline in France. An online chat service is also available at joueurs-info-service.fr for players who prefer written communication. All services are free of charge and fully confidential.

To request self-exclusion or activate any account restriction from the AllySpin side, contact our support team at [email protected]. Responsible gambling requests are handled as a priority and processed with complete confidentiality.

AllySpin Casino is an adults-only platform. Access to real-money games is prohibited for anyone under the age of 18, and age is verified for every account through the KYC process before the first withdrawal is processed. Registration data is cross-checked against official identity documents to prevent underage access.

If you share a device with children or teenagers, we recommend enabling parental controls to block access to gambling websites. Free tools are available for this purpose: Net Nanny, Qustodio and the built-in parental control features on iOS and Android all allow you to restrict access by category or by specific URL. Always log out of your AllySpin account after each session and avoid storing your login credentials in a location accessible to minors.